Joyce started her professional career in the public accounting sector as an accountant and tax preparer. As an avid volunteer and philanthropist, she changed her focus to the nonprofit sector and co-founded a nonprofit in 2014. Since leaving that nonprofit in 2021, she saw a need to educate people, especially the older adult population, about the financial scams and help them protect themselves and their hard-earned assets. In August 2021, Joyce founded R.O.S.E. Resources/Outreach to Safeguard the Elderly with the mission to prevent the financial exploitation and defrauding of the older adults through advocacy and education.